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Sewer Systems

Homeowners

About the E/One Grinder Pump System

A pressure sewer system consists of a pumping appliance installed on your property which is connected to a network of pipes from other pumping units in your area. These pipes transfer wastewater to the municipal sewer system or treatment plant that processes the wastewater. The systems installed are driven by the highly-reliable and robust E/One grinder pump.

Frequently Asked Questions
Download Owners Guide
Contact Your Local Distributor

Using the System

Please do not place any of the items into your toilet, sink, shower, bathtub, garbage disposal, or other drain. When the wrong thing is flushed, results can include costly damage to your grinder pump, backups on your property, problems at your local wastewater treatment plant, or be harmful to the environment. Even if the label reads “flushable,” it’s safer to place the item in a trashcan.

Don't Flush These Items!

  • Fat, oils, and grease
  • Diapers or baby wipes
  • Tampons, applicators, sanitary napkins
  • Wipes of any kind
  • Rags, cloths, towels, socks, underwear
  • Hair
  • Cotton Swabs
  • Kitty litter or aquarium gravel
  • Rubber or latex items
  • Cigarette butts
  • Syringes
  • Candy/food wrappers
  • Disposable toilet brushes
  • Glass
  • Metal
  • Plastic
  • Flammable or hazardous materials
  • Strong chemicals or paint thinners
  • Seafood shells
  • Any pharmaceutical products

Service Predictability for Your E/One Grinder Pump System with Sentry Advisor

  • Advanced monitoring platform for pump performance and operation, removing any guesswork from the homeowner
  • Automatically sends advanced alarm conditions to the homeowner and the service personnel
  • Predicts service need

Sentry Advisor is an optional service for your grinder pump. Want to learn more about Sentry Advisor or have questions?

Contact Local Distributor

Alarm Going Off?

Follow these easy steps to silence your alarm and determine if a service appointment is needed.

Step 1

Press Button

Press the button located under the alarm panel to silence alarm. This will turn off the sound of the alarm. However, the alarm light will continue to be lit. Limit water usage.

Step 2

Wait an Hour

Wait an hour and then check to see if the light on the alarm panel is still on. If the light is off, the system is no longer in alarm; no further action is required.

Step 3

Light Still On?

If the light on the alarm panel is still lit after an hour: contact an authorized service provider so that a service appointment can be scheduled.

Service Providers

Step 4

Call Service

When making your service appointment: Please leave your name, home address and telephone number so that a visit can be scheduled.

Property Care

Making Home Modifications?

Contact E/One or your local distributor if you are making modifications to your home which may affect the system, such as installing a spa, an oversized tub, or extending the house over or near the unit or discharge pipe.

Digging In Yard

Take care when digging in the yard near the pump station or the discharge pipe. If you do accidentally break any pipeline, call the phone number located on the back of this pamphlet immediately and minimize use of water in the house. Do not attempt to repair the system yourself.

Keep Pump Station Accessible

Ensure access is available to the pump station at all times. Keep plant growth and other debris away from the unit.

Long Vacations

If you go on vacation for an extended length of time, flush the system before you go away. Run clean water into the unit until the pump activates. Turn off the water and allow the grinder pump to run until it shuts off automatically. If you have a duplex unit (two pumps), special attention must be taken to ensure that both pumps turn on when water is added to the tank.

Important Safety Tips

  • Do not touch the valves
  • Do not turn off the power to the pump unless in response to a broken discharge pipe
  • Do not block the vent on the pump station
  • Do not cover the pump station lid

Grinder Pump Service

Under normal household use, you should not need service for several years. Visit our grinder pump service page for to find an authorized E/One grinder pump service provider. Contact us if you have any questions.

Find Authorized Service Provider
Pressure sewer network across flat, wet, rocky or hilly terrain

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