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Online Privacy Policy: Japan

Scope of this Policy

Environment One Corporation (“E/One”, the “Company”, or “we”) has developed this privacy policy out of respect for the privacy of our customers, visitors to our website, job applicants, and independent contractors. This policy describes the personal information we collect, use, and disclose about individual users, applicants, and contractors who visit or interact with this website, visit any of our offices, stores, facilities, or locations, purchase or inquire about any of our products or services, contract with us to provide services, apply for a position of employment, or otherwise interact or do business with us. 

Whenever you visit our website, we will collect some information from you automatically simply by visiting and navigating through this site, and some voluntarily when you submit information using a form on the website, enroll in or subscribe to our newsletter or marketing communications, request information, or use any of the other interactive portions of our website. Through this website, we will collect information that can identify you and/or your activity.

Additionally, whenever you communicate, interact, or do business with us, we collect personal information from you or about you in the course of our interaction or dealings with you, whether online or at any of our physical locations or facilities, or whether you are contracted to perform services for us or apply for a position of employment.

This Policy provides you with information specific to Japan in relation to your privacy and reflects the requirements set out in the Act on the Protection of Personal Information (Act No. 57 of May 30, 2003 – “APPI”) and other related laws and regulations (including related guidelines published by the Personal Information Protection Commission).

The meaning of “personal information” may be defined based on your country of residence: in this policy, it means any information that (i) can identify specific individuals or (ii) contains an individual identification code. 

Collection of Personal Information 

Based on your specific transactions and interactions with us or our website, we will or may collect, and we have collected, the following categories of personal information about you. The examples provided for each category are not intended to be an exhaustive list or an indication of all specific pieces of information we collect from or about you in each category, but rather the examples are to provide you a meaningful understanding of the types of information that may be collected within each category.

Category

Examples 

Personal Identifiers

Name, alias, date of birth, driver’s license, or My Number Card number, residence card, passport number Company ID number.

Contact Information

Home, postal or mailing address, email address, home phone number, cell phone number.

Account Information

Username and password for Company accounts and systems including where a job applicant or candidate must create an account to apply for a job, and any required security or access code, password, security questions, or credentials allowing access to your Company accounts.

Special Care Required Information

Race, creed, social status, disability, medical or mental history, military status, criminal history, or crime victim status.

Commercial Transactional Data

Information regarding products or services provided, purchasing history.

Internet Network and Computer Activity

Date and time of your website visit; webpages visited; links clicked on the website; browser ID; browser type; device ID; operating system; form information downloaded; domain name from which our site was accessed; search history; cookies; internet or other electronic network activity information related to usage of Company networks, servers, intranet, or shared drives, as well as Company-owned computers and electronic devices, including system and file access logs, security clearance level, browsing history, search history, and usage history.

Geolocation Data

IP address, GPS location, and latitude and longitude.

Mobile Device Data

Information collected when you navigate, access, or use any of our websites via mobile device, including device type, software type; data identifying your device if you access our business networks and systems, including cell phone make, model, and serial number, cell phone number, and cell phone provider.

Form and other Electronic Submission Data

Data submitted through the website, including Contact Us forms and search bar queries.

Online Portal and Mobile App Access and Usage Information

Username and password, account history, usage history, file access logs, security clearance level, and any information submitted through the account.

Visual, Audio, or Video Recordings

Your image when recorded or captured in surveillance camera footage or pictures of you taken on our premises or at our events or that you share with us; video and audio recordings of calls and virtual meetings as disclosed to you at the time of the call.

Pre-Hire Information / Pre-Contract Information

Information gathered on job applicants and independent contractors as part of background screening, reference checks, pre-hire/contract drug test results, information gathered as part of vendor evaluation and other assessments of your qualifications to provide services to the Company, information recorded in job interview notes, information contained in candidate evaluation records and assessments, information in work product samples you provided, and voluntary disclosures by you.

Employment and Education History

Information contained in job applicants’ resumes regarding educational history, information in transcripts or records of degrees, vocational certifications obtained, and information regarding prior job experience, positions held, and when permitted by applicable law your salary history or expectations.

Professional Related Information

Information on independent contractors contained in tax-related forms (e.g., Japanese withholding tax forms), safety records, licensing and certification records, and performance records, and information related to services provided by independent contractors, including in statements of work.

Facility & Systems Access Information

Information identifying you, if you accessed our secure company facilities, systems, networks, computers, and equipment, and at what times, using keys, badges, fobs, login credentials, or other security access method.

Inferences

Based on analysis of your activity on the website, we may develop inferences regarding your interests in our products and services.

 

Of the above categories of personal information, the following Special Care Required Information the Company may collect from or about you:

  1. Race
  2. Creed
  3. Social Status
  4. Medical history
  5. Criminal Record
  6. Whether one has been a victim of crime, and other personal information requiring careful handling so as not to cause social discrimination, prejudice or other disadvantages

To Whom We Disclose Personal Information

We will only disclose your personal information to third parties (i) where you have provided your prior consent, or (ii) where disclosure is expressly permitted or required under applicable law. In such cases, we may provide your personal information to/with the following categories of service providers, contractors, or third parties:

  • Financial institutions
  • Government agencies
  • Promotional or other fulfillment vendors
  • Marketing support vendors and vendors that support managing or hosting the website 
  • Lead providers (referral sources)
  • Transaction support vendors (e.g., check guaranty, payment processors)
  • Data analytics vendors
  • Social media platforms
  • Recruiting firms, and/or staffing agencies
  • Talent acquisition management systems, and other vendors providing services for purposes of our human resources information system (HRIS) and management of job applicant data and recruiting process
  • Consulting and investigation firms, including HR consultants, safety consultants, and workplace investigators
  • Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
  • Insurance carriers, administrators, and brokers
  • Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services)

Purpose of Use, Retain, and Disclose Personal Information

We will not use your personal information beyond the scope of these purposes of use except (i) where you have provided your prior consent, or (ii) where collection is expressly permitted or required under applicable law. In such cases, we may collect and disclose your personal information for any of the following business purposes:

  1. To fulfill or meet the purpose for which you provided the information.
  2. To process, complete, and maintain records on transactions.
  3. To provide warranty coverage on products and services.
  4. To retain your selection for Text opt in/opt out to ensure customers who opted out are not sent any text messages.
  5. To provide and communicate recall notifications to customers.
  6. To schedule, manage and keep track of customer appointments.
  7. To complete appraisals.
  8. To maintain records of when customers decline a service or sale.
  9. To respond to inquiries, including requests for information, customer support online, phone calls, and in-store inquiries.
  10. To provide interest-based and targeted advertising.
  11. To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications related to the functionalities, services, or other information you requested or asked the Company to provide to you.
  12. To improve user experience on our website.
  13. To understand the demographics of our website visitors.
  14. To detect security incidents.
  15. To debug, identify, and repair errors that impair existing intended functionality of our website.
  16. To protect against malicious or illegal activity and prosecute those responsible.
  17. To prevent identity theft.
  18. To market and sell our products to you.
  19. To communicate with you.
  20. JOB APPLICANT PURPOSES:
    1. To fulfill or meet the purpose for which you provided the information. For example, if you share your name and contact information to apply for a job with the Company, we will use that Personal Information in connection with your candidacy for employment.
    2. To comply with applicable law and regulations requiring employers to maintain certain records, as well as applicable law, regulations, ordinances, guidelines, and orders relating to infectious diseases, pandemics, outbreaks, and public health emergencies, including applicable reporting requirements.
    3. To evaluate your job application and candidacy for employment.
    4. To obtain and verify background check and references.
    5. To communicate with you regarding your candidacy for employment.
    6. To permit you to create a job applicant profile, which you can use for filling out future applications if you do not get the job you are apply for.
    7. To keep your application on file even if you did not get the job applied for, in case there is another position for which we want to consider you as a candidate even if you do not formally apply.
    8. To evaluate and improve our recruiting methods and strategies.
    9. To engage in lawful monitoring of job applicant activities and communications when they are on Company premises, or utilizing Company internet and WiFi connections, computers, networks, devices, software applications or systems.
    10. To engage in corporate transactions requiring review or disclosure of job applicant records subject to non-disclosure agreements, such as for evaluating potential mergers and acquisitions of the Company.
    11. To evaluate, assess, and manage the Company’s business relationship with vendors, service providers, and contractors that provide services to the Company related to recruiting or processing of data from or about job applicants.
    12. To improve job applicant experience on Company computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems.
  1. INDEPENDENT CONTRACTOR AND BUSINESS-TO-BUSINESS PURPOSES:
    1. To fulfill or meet the purpose for which you provided the information.
    2. To comply with applicable law and regulations requiring businesses to maintain certain records (accident or safety records, and tax records/1099 forms).
    3. To engage the services of independent contractors and compensate them for services.
    4. To evaluate, make, and communicate decisions regarding an independent contractor, including decisions to hire and/or terminate.
    5. To grant independent contractors access to secure Company facilities, systems, networks, computers, and equipment, and maintain information on who accessed such facilities, systems, networks, computers, and equipment, and what they did therein or thereon.
    6. To implement, monitor, and manage electronic security measures on independent contractor devices that are used to access Company networks and systems.
    7. To evaluate, assess, and manage the Company’s business relationship with vendors, service providers, and contractors that provide services to the Company.
    8. To improve user experience on Company computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems.

Joint Use

We may use the collected personal information jointly with our affiliates and subsidiaries to conduct business, follow up with requests. Our affiliates and subsidiaries include companies located outside Japan. However, we have established a management system that complies with the standards required by the Act on the Protection of Personal Information and have taken necessary measures to ensure that the compliance system is maintained on an ongoing basis.

We are responsible for the management of personal data during this joint use. We will not share the specific personal information that we collect with our affiliates and subsidiaries, except in cases where it is used within the extent of the purpose of use of specific personal information.

Retention of Personal Information

We will retain each category of personal information in accordance with our established data retention policy and practice. In deciding how long to retain each category of personal information that we collect, we consider many criteria, including, but not limited to: the business purposes for which the personal information was collected; recordkeeping laws; applicable statute of limitations for claims to which the information may be relevant; and legal preservation of evidence obligations.

We apply our data retention procedures on an annual basis to determine if the business purposes for collecting the personal information, and legal reasons for retaining the personal information, have both expired. If so, we will purge the information in a secure manner.  

Third Party Vendors

We may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. 

Business Transfers

In the event we sell or transfer a particular portion of our business assets, information of consumers, contractors and applicants may be one of the business assets transferred as part of the transaction. If substantially all of our assets are acquired, information of consumers, contractors and applicants may be transferred as part of the acquisition.

Compliance with Law and Safety

We may disclose specific personal and/or sensitive personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect our employees or the public.

Use of Cookies, Pixels, and Other Tracking Technologies

Our website may store or retrieve information on your browser, mostly in the form of cookies. A cookie is a small piece of data (text file) that a website – when visited by a user – places on the user’s device to remember information about the user, such as the user’s language preference or login information. 

This type of cookie is set by us and is referred to as a “first-party cookies.” Our website uses first-party cookies primarily to make the website work as you expect it to. For example, we use the information we collect through first-party cookies to allow you to navigate between pages efficiently, analyze how well our website is performing, and understand the content that you spent the most time reviewing. In some cases, we use first-party cookies to store information that we use for targeted advertising.

We also incorporate cookies and similar technologies, such as pixels, tags, and web beacons, from outside our website’s domain (“third-party cookies”). Third-party cookies gather information to enable our vendors to provide a range of services to us, including targeted advertising and measuring the success of our advertising campaigns. 

Below is a detailed list of the categories of first- and third-party cookies we use on our website. 

How we use cookies

We make use of cookies under the following circumstances and for the following reasons:

Ø  Provide you with services available through the website and to enable you to use some of its features

Ø  Authenticate users and prevent fraudulent use of user accounts

Ø  Identify if users have accepted the use of cookies on the website

Ø  Compile data about website traffic and how users use the website to offer a better website experience

Ø  Understand and save visitor preferences for future visits, such as remembering your login details or language preference, to provide you with a more personal experience, or to avoid you having to re-enter your preferences every time you use the website

Ø  Track your browsing habits to enable us to show advertising which is more likely to be of interest to you, including advertising by third parties on our website

 

Essential Cookies   

Essential cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to a site visitor’s request for services, such as a visitor setting their privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but blocking these cookies will prevent the website from working correctly or might prevent the Website from working at all.

Non-Essential Cookies

Non-Essential cookies are not essential to the website functionality but serve some other unique purpose in three subcategories:

1.     “Performance” cookies (sometimes referred to as static cookies) collect information about the user’s behavior on the website without collecting personal information, for example:

  • Pages the user visits.
  • Ads the user views.
  • Ads or site features that the user clicks.

2.     “Functional” cookies (sometimes called preference cookies) track and remember the user’s preferences and past choices on the website to provide a personalized user experience. For example, functional cookies can collect:

  • Usernames
  • Passwords
  • Regions

3.     “Marketing” cookies (sometimes called tracking or advertising cookies) can track:

  • Content the user views
  • Links the user follows
  • The user’s browser and device information and IP address

Please note: Organizations can use marketing cookies to track and influence users by building user profiles.

Information on Some of the Cookies in Use on Our Site

For information on some of the cookies we use on our site and apps, please review the policies from some of our vendors:

 

External Links

Our website contains links to other sites. We are not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the Privacy Policy of any site you visit via a link from our website.

How We Protect the Information that We Collect

The protection of the information that we collect about visitors to our websites is of the utmost importance to us and we take every reasonable measure to ensure that protection, including:

Ø  We keep automatically collected data and voluntarily collected data separate at all times.

Ø  We use internal encryption on all data stores that house voluntarily captured data.

Ø  We use commercially reasonable tools and techniques to protect against unauthorized access to our systems.

Ø  We restrict access to private information to those who need such access in the course of their duties for us.

 

International Data Transfers

As a global business, personal information may be transferred to, and processed, in any country where we do business or where our service providers do business. As such, we may transfer your personal information to countries other than your own country, including to the United States. The Company relies on a number of data transfer mechanisms to legalize the transfer of your personal information.

Individual Rights

Based on your country of residence, you have some or all of the following rights: 

  1. Right to Access. The right to know the personal information we collect about you and the purpose of collection for such information. 
  2. Right to Delete, Add, or Correct. The right to request that we delete, add, or correct inaccurate personal information (to the extent such an inaccuracy exists) that we maintain about you; 
  3. Right to Object to Processing. The right to opt-out request we (a) discontinue the use of, or erase, retained personal data, and (b) to stop providing the retained personal data to third parties if such use or disclosure is or was made, or the retained personal data in question was obtained, in violation of the APPI.  

You can submit any of the above types of c requests through the option below:

  1. Send an email to: privacy@eone.com

Areas of Jurisdiction

This Policy has been written based on Japanese law and shall be interpreted based on the Japanese laws. Any disputes that arise shall be submitted to the jurisdiction of the Tokyo District Court. 

Changes to Our Privacy Policy

As our services evolve and we perceive the need or desirability of using information collected in other ways, we may from time to time amend this Privacy Policy. We encourage you to check our website frequently to see the current Privacy Policy in effect and any changes that may have been made to them. If we make material changes to this Privacy Policy, we will post the revised Privacy Policy and the revised effective date on this website. Please check back here periodically or contact us at the address listed at the end of this Privacy Policy.

Questions About the Policy

This website is owned and operated by E/One. If you have any questions about this Privacy Policy, please contact us at eone@eone.com.

**This policy was last updated December 23, 2025.

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